Cream Soft Happy Home Handmade Knit Cardigan

FAQs

- ALL SALES ARE FINAL / I do not accept cancellations.

- ACCIDENTAL purchases are not an acceptable reason for refund or cancellation.

- MY PROMISE: I have tried to be as through and as candid as possible with my measurements, photos & description provided in each listing. If you have any questions please do not hesitate to contact me - I'll always do my best to help.

- PRODUCT COLOUR: I have a background in digital colour imaging and do my best to get the item photos as close to the real life colour as possible. It’s a process I take seriously and do with much care. With that said, when buying from a digital source, slight variations in colour from monitor, to phone screen, to real life, to photo studio are a reality that is unavoidable and should be taken into account before purchasing. If you have any questions regarding colour please contact me prior to check out. I’m happy to assist. I also try to describe the colours as much as possible within each items detail and description area above.

- ITEM CONDITION: Vintage and antique items by their very nature have some wear, imperfections, and signs of age/time. This is what gives them their character, charm, and collectability. Although I list items in overall excellent vintage condition, items may have some minor surface marks that you would expect with vintage. These DO NOT - in any way in my experience or opinion - spoil or adversely affect the look or use of the item. I understand that the quality standard of each customer may differ from time to time so I do suggest if you require further info or additional photos please ask for them and I'd be happy to provide them. The photos provided in each listing act as part of the item description so please pay close attention to them. I prefer to focus on the beauty of a vintage piece and the life left in it, rather than the focusing on every small blemish it may hold. With that said, if something is damaged or has a major flaw I would note these things, same goes for if something is in pristine or impeccable condition, I would also state this. Otherwise I assume my buyers understand that vintage items will most of the time have some wear and tear attached. 

- CLEANING: Additional cleaning of furs, outerwear and leather items are the responsibility of the buyer. All items are held in a high-standard of cleanliness and quality when entering the collection, but may require additional attention depending upon the varying standards of each buyer. This is taken into account when pricing an item. All decor and collectible items are lightly wiped down but are left in the original state they were found to preserve the patina and old world charm that we all love. Fabric decor items are not washed before selling to preserve their delicate nature. Please examine the photos carefully for any flaws that I may have missed in my description. Anything else that can be cleaned or washed without affecting the vintage or antique collectibility qualities will be. Again, if you have any questions or concerns about any particular item, please get in touch before making your purchase.

- SHIPPING: Listed rates may seem high due to tracking options that are included. Lower non-trackable rates are available upon request. We always recommend you ship with tracking to ensure yourself peace of mind. If you choose a non-trackable option, the shop can not be held responsible for any lost or delayed packages. All shipping estimates are subject to change even after your purchase in made. You will always be notified and given the option to cancel your order due to unexpected rate changes. All shipping overages area refunded.

- CUSTOMS / DUTY / TAXES: Additional fees may apply for buyers outside of Canada. Please note, the shop is not responsible for payment of any customs, duty or additional tax fees that may be charged upon delivery.

Thank you again for your follows and continued business. Nita - Box & Burrow